Swim Instructor Onboarding, Training & Longevity Plan

Overview: The 15-Step Onboarding & Longevity Plan

Building a strong team of swim instructors doesn't happen by accident. It takes a deliberate system for hiring, training, and developing your staff over time. Here's the complete plan we use at Swimming Ideas — from the first interview to leadership mentorship.

1. Hire them with an interview. Here are the questions I use.
2. Set them up with a Swimming Ideas account and invite them to your team.
3. Assign them the "Level Structure" and "Teaching Swimming" online courses.
4. Assign them to an in-person Swim Instructor Training.
5. Follow the Lesson Coordinator Handbook Training Block Plan (Red/Pink Section).
6. Evaluate their ability to peer teach.
7. Have staff shadow a veteran swim instructor for 2-4 lessons.
8. Shadows observe in the water with the instructor. They participate as they're comfortable under the direction of their veteran instructor.
9. Teach a lesson using thelesson plansprinted on indestructible paper.
10. As mastery grows, they stop using lesson plans and come up with their own combination of Activity, Activity, Challenge that is appropriate to the level, age, and unique abilities of each class they teach!
11. Instructors opt-in to Leadership Mentorship Program.
12. They create a Goal, Tasks that attempt to achieve the goal, and have meetings in service of their goal and tasks.
13. Evaluate the effectiveness of their tasks to the goal.
14. Evaluate the goal.
15. Promote candidates to Lesson Coordinator.
16. Lesson Coordinators conduct training and oversee day-to-day lessons.
17. Lesson Coordinators mentor aspiring swim instructor leaders.

Hire a Swim Instructor

Put up a job application somewhere online. The application should follow your hiring rules with a job description, expected work hours, pay rate, compensation, and typical activities.

Schedule an interview with your applicant.

I prefer to do things digitally and remotely because it lets me do a lot of meetings without the extra hassle of in-person meetings.

Use Zoom, Teams, or Google Meet with a booking system like Calendly or Bookings. Do not play the "When are you free?" game. Put your calendar online and let people book when they can match your schedule.

Sample Interview Questions

1. Employee name
2. Interviewer Name
3. Interview Date
4. Who referred you to this position?
5. Do you need a work permit?
6. Are you able to perform the essential functions of the job with or without reasonable accommodation?
7. Could you describe a time you faced a difficult situation?
8. Could you tell me about a time you experienced failure?
9. Could you describe how you learned to swim?
10. Can you talk about a time you were responsible for something? Class, group, job, family?
11. Could you describe a time you were involved with a difficult person?
12. What will prevent you from working?
13. What questions do you have?
14. Notes

Enroll Your New Hire into Your Swimming Ideas Team

New Hire? Add Them to Your Team

Go tohttps://www.swimminglessonsideas.com/management/and click on "Manage Team" next to your new team's name.

Click "Add Team Member"

This will take you to a screen where you can enter your new hire's information.

The system will email the new hire their:

1. username
2. password
3. A link to the Swimming Ideas My Account page

Have your new hire check their email, use the username and password to log in. They should see a list of their courses on that page.

Assign Your New Hire to Online Training

Your new hire will automatically have all the online courses available to them.

We assign:

1. Level Structure
2. Teaching Swimming

New hires must complete both online coursesbeforethey attend an in-person training.

Then, once complete, the new hire must notify the Aquatic Manager or the Lesson Coordinators that they've completed the online courses and prove it with a copy of their certificates.

Certificates are auto-generated and available on the "My Account" page once the employees have completed the online courses.

Viewing Certificates

You can see your certificates on the My Account page by clicking on the icon next to the “Complete” or “In Progress” line.

Alternately, Team Leaders (Lesson Coordinators) and the Aquatic Professional can go to the Organization and Team management page and see each employee’s certificates.

Select your team, scroll down.

Select the person you want and the course you want to see. Click “filter.”

You can see their final test score and the questions they got right and wrong, as well as the Certificate.

New hire should attend an in-person training: ~ 6 hours

You should conduct an in-person training day for your new hires to learn the nuances of teaching swimming and get practical in-person practice implementing the content of the online courses.

Follow the Training outline listed in the Pink/Red sections of the Lesson Coordinator Handbook.

Print version available on Amazon.com

Lesson Coordinator Handbook PDF

Available as a PDF download when you’re an All-Access subscriber, and available to all team members of a Team membership.

Follow the block plans “Training Activity 1, 2, and Challenge” for each section.

You’ll need to review and prepare the material before conducting a training.

The Lesson Coordinator Handbook is designed for your leadership team to use as a reference and guide for conducting swim lessons with a detailed look at the level structure, lead a training like a new hire orientation, and improve their professional development with guides on how to be a better leader in the Green sections.

Have the swim instructor shadow a veteran

Once your staff have completed the online courses, attended an in-person training, and on-boarded as an employee its time to have them get in the water and start practicing their skills.

We recommend that you create a shadowing system.

The new hire is a “shadow” to a veteran swimming instructor.

The “shadow” should have a printed onindestructible papercopy of the lesson plan that the veteran instructor is going to use. We recommendTerra Slate.

The shadow should follow along with the flow of Activity, Activity, Challenge and begin to participate in the lesson as an instructor as their comfort grows.

I want to stress: the shadow should be involved or not as they are comfortable with the guidance of the veteran teacher. This is a learning environment where they get to learn by doing and seeing.

Veteran instructors should have an opportunity to demonstrate your program’s standards and techniques and the nuances of the lesson plans to the shadow. It gives the veteran a chance to reinforce their teaching habits, adjust bad habits, and teach someone else.

Having a shadow also gives your veterans a chance to stand out as a potential leader, who might be ready for a promotion.

1. Shadowing can provide the new hire with greater clarity about the teaching practices and ideas for improving their teaching style.
2. Shadowing can promote inclusivity and diversity in the pool, as the new hire can learn from the veteran instructor’s experience and strategies for dealing with different types of students.
3. Shadowing can ensure the safety and well-being of the students, as the new hire can assist the veteran instructor in monitoring and supporting the students in the pool.
4. Shadowing can also provide the new hire with support and feedback, as they can ask questions and receive guidance from the veteran instructor.
5. Shadowing can improve the social interactions and collaboration among the staff, as the new hire and the veteran instructor can build rapport and trust with each other.

Begin teaching independently with lesson plans

Your new hire has done a lot of training. They’ve taken the online courses. They’ve shadowed a veteran instructor. They’ve used the lesson plans and have go through your in-person training.

Now its time for them to cut the apron strings and strike out on their own, but we don’t want them to fail.

Give your new instructor the waterproof lesson plan appropriate to the class they’re teaching.

Print out the lesson plans on the TerraSlate paper.

As the swim instructor gains confidence and competence then you can allow them to not use the lesson plans more.

This means that the swim instructor can gradually become more independent and creative, and adjust the lesson plans to suit their own style and the needs of their students. However, they should still follow the general guidelines and objectives of the curriculum, and keep track of their progress and outcomes.

Let the instructor transition to the General Lesson Plans.

The general lesson plans are like cheat sheets where instructors can choose activities and challenges from a bank of level-appropriate options.

Then, once they’ve mastered putting pieces together, they can start coming up with their own flow of activities and challenges to meet the unique needs of their swimmers and classes.

Lead an Advanced Lesson and act as a Veteran instructor

We offer a few different types of swimming lessons:

1. Open swim lessons: anyone of any age and ability can attend. Participants enroll in a day/time.
2. Advanced swim lessons: anyone at least 5 years old and older and at least Level 3 may attend and register for a day and time.

When we conduct our Advanced Swim Lessons they serve as a bridge between swim lessons and our competitive swimming team. We want to help ease the transition between instructor-in-water lessons to coach on deck instruction.

We arrange the pool into lanes with the lane lines in. 1 instructor serves as the “lead instructor” or “coach.” And we have additional instructors in the water (if needed) to serve as lane instructors.

We purchased theEliteProjector Ultra Short Throw Projector MosicGO 1080p, 1500 luminsand coupled it with a Google Chrome Cast.

We can access the Swimming Ideas website and use the Lesson Plans on a giant wall.

The Lead instructor guides the class through the activities.

The lane instructors follow along with the lesson plans on printed sheets.

The swimmers get a swim team like lesson over 45 minutes that emulates what it would be like to participate on a Developmental Swim Team!

Rotate instructors into the Lead instructor role acting like a coach to gain more confidence in speaking to a large group and directing other staff in how to teach and behave.

Enroll in Leadership Mentorship program

We offer a comprehensive Leadership Mentorship Program through SwimLessons PRO, when you’re a Team or Organization subscriber.

Here is a possible generic guide for a swim instructor who wants to participate in a leadership mentorship program:

The purpose of this program is to help you develop your leadership skills and achieve a goal that improves the swim instruction department. You will work with a mentor who will guide you through the process of choosing a goal, planning and executing tasks, and evaluating your results. You will also create a portfolio of your work that you can use for future opportunities.

1. Improve the quality and consistency of swim lesson evaluations.
2. Increase the retention and satisfaction of swim lesson participants.
3. Develop and implement a new curriculum or module for swim lessons.
4. Enhance the safety and emergency preparedness of swim instructors.

Your mentor will give you homework: Refine the goals into concise statements. Eliminate any unnecessary words and make them as clear and specific as possible. Your mentor will document the meeting details and the four brainstormed goals in the “Leadership: 1st Meeting” record.

1. Create a rubric for swim lesson evaluations and train other instructors on how to use it.
2. Conduct a survey of swim lesson participants and analyze the feedback.
3. Design a new curriculum or module for swim lessons and pilot it with a group of students.
4. Review and update the safety and emergency procedures for swim instructors and conduct a drill.

You will come up with three tasks that will help you reach your goal. You will work on one task at a time, and document your progress and challenges in the “Leadership: Task” record. You will also have regular meetings with your mentor to review your work, get feedback, and plan your next steps.

Record your meetings using the “Leadership: Meetings” list. Each meeting should be linked to a task and a goal.

Apply for Lesson Coordinator

Here is a guide for applying to be a Lesson Coordinator:

1. A Lesson Coordinator is a leadership role that oversees the training and development of swim instructors, as well as the quality and consistency of swim lessons.

Application Requirements

1. To apply for this position, you must have proven your competence and understanding of Swimming Ideas level structure, skills, and method and delivery of fun and effective instruction. You must also have completed at least two tasks in a Leadership Mentorship program, such as shadowing a Lesson Coordinator, leading a staff meeting, or creating a training plan.

Preparation for the Application Process

1. To prepare for the application process, you should review the Lesson Coordinator Handbook PDF, which contains valuable information on how to run a training session, how to evaluate and give feedback to instructors, and how to solve common problems in swim lessons.

Sample Interview Questions

1. You should also be ready to answer some sample questions, such as:

Prepare for the Interview

Impress the Interviewers